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Consumer forum orders postal dept to pay compensation of Rs10,900 for 'losing' parcel

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The district consumer disputes redressal forum, Trichy, ordered the department of posts to pay compensation to a woman whose cell phone the department failed to deliver. The forum, headed by its president S Sengottaiyan and member M Maraikamalai, held that the department of posts should award a compensation of Rs 5,000 with 6% interest per annum and Rs 3,900 towards the cost of the mobile phone and ordered the department to pay the litigation of cost of Rs 2,000 to the complainant on May 9, 2016.

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